Please don't hesitate to contact me if you would like any further information, or would like to join my mailing list
GDPR PRIVACY POLICY
This Privacy Policy describes how and when I collect, use, and share information.
When you contact me you provide me with personal information which allows me to either answer questions, offer services, sell products or create custom orders. I do not sell products directly off this website through a traditional shop function so see my etsy shop for a more detailed version of my privacy policy. If you are joining my mailing list then you agree to receive marketing and sales promotions from me. If at any time you wish to stop receiving them then there is an option to unsubscribe at the bottom of the emails.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
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Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
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Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
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Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
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Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
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Service providers. I engage certain trusted third parties to perform functions and provide services such as Printing and delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
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Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
How to Contact Me
For purposes of EU data protection law, I, Jo Grundy, am the data controller of your personal information. If you have any questions or concerns, you may contact me at jogrundy@sky.com.